Shipping Policy

Processing Times:

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Estimated delivery time is 3-7 business days.

• Delivery delays can occasionally occur.

• Custom socks and bulk orders are delivered between 30-60 days

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Shipment Confirmation & Order Tracking:

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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International Shipping:

• We currently ship worldwide. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

• International customers are responsible for customs duties and taxes. NextWave is not responsible for any fees charged by customs.

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Damages:

• NextWave is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.